New Patients

1.)  Are you currently accepting new patients? We are currently accepting new patients. 2.)  What types of medical insurance are you in-network with? We are in-network with most major medical insurance carriers.  Due to the variety of medical insurance carriers that are now available, we ask that you call us to make sure we take your individual plan. 3.)  What types of medical conditions do you evaluate and manage?  We see individuals with simple and complex headache syndromes as well a individuals with general neurologic conditions.  See the Conditions We Treat page for more information. 4.)  I am taking prescription narcotic medication for my headaches or I think I need prescription narcotic medication to help control my headache pain.  Do you prescribe narcotic medication for headache or other pain related conditions? No.  There are medical studies that show prescription narcotic medication can worsen certain types of headache syndromes including migraine.  If you are taking narcotic medications for pain, we will still evaluate and treat your neurologic condition but we will not prescribe, refill or prescribe a taper for any narcotic medications.  If we recommend you stop taking your narcotic medication, you will have to discuss this further with the health care provider that originally prescribed your narcotic medication. Established Patients 1.)  I need a refill on my medication.  How do I request a refill? We recommend that you call your pharmacy to request a refill on your medication.  Your pharmacy will contact us with this request.  This allows our office and your pharmacy to confirm the medication and dosage you are taking. 2)  I have an emergency or an urgent question and your office is closed.  What do I do? If you are having a medical emergency, call 9-1-1 and go to the emergency department immediately! If you have an urgent concern that cannot wait until regular business hours, you can call our main office phone number and select the option to page the on-call provider.  Please note that the on-call provider cannot give medical advice to patients who have not been seen in our clinic. Billing 1.)  Will you submit claims to my medical insurance carrier for services you provide in your office? As a courtesy to our patients we do submit insurance claims to most major medical insurance carriers.  2.)  Why did I receive a separate bill from the the lab company (such as Labcorp or Quest)? If you have medical insurance and you have blood drawn for testing in our office, the specimens are submitted with the provided insurance information to the lab company.  The lab company will bill your insurance for this lab testing.  Our office is not involved in this billing process.  Depending on your medical insurance coverage, you may receive a bill from the lab for the lab services provided.  It is recommended that you check with your insurance company prior to your appointment to see what lab services your insurance carrier covers. 3.)  I would like to talk with someone about my account statement.  Who do I contact? Call our office and ask to speak with our billing manager or send us a message requesting your account balance information using our patient portal. Other Common Questions 1.)  What is the difference between a DO (Doctor of Osteopathy), MD (Medical Doctor) and a NP (Nurse Practitioner)? DO, or Doctor of Osteopathy, is one of the physician designations (like MD) that identifies a physician who has completed medical school and appropriate advanced training. DO’s complete four years of medical school and at least three additional years of residency training and then may be certified as specialists in any medical speciality including family medicine, emergency medicine, pediatrics, orthopedics, etc.  DO's receive additional training in musculoskeletal medicine and are also able to perform manipulation. In the state of Colorado, DO’s are licensed by the Colorado State Board of Medical Examiners. MD, or Medical Doctor, is one of the physician designations (like DO) that identifies a physician who has completed medical school and appropriate advanced training. MD’s complete four years of medical school and at least three additional years of residency training and then may be certified as specialists in any medical speciality including family medicine, emergency medicine, pediatrics, orthopedics, etc.  In the state of Colorado, MD’s are licensed by the Colorado State Board of Medical Examiners. NP or Nurse Practitioner, designates a Registered Nurse with advanced education and training, who practices in all specialty areas to assess, diagnose, and treat patients of all ages and with all types of health needs. NP’s generally have a minimum of a Masters Degree in Nursing and a National Certification to practice in an advanced role.

Frequently Asked Questions

mountains
Our Office Has Moved! We are still located in 601 East Hampden Ave but we are now in Suite 390
Contacts 601 E Hampden Ave Suite 390 Englewood, CO 80113 (720) 336-4300